Explaining cookies on our website

When you visit our Website we issue a "cookie" file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information. Cookies enable us to: improve the use of our Website; to recognise your computer; to store settings to help facilitate your use of our Website; and to deliver a better and more personalised service.

Some of the cookies we use are essential for the Website to operate and have already been set. You may delete and block all or some cookies from this Website. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our Website.

If your computer is configured to accept cookies we will be able to provide time saving functionality such as the ability to pre-fill the enquiry forms with your details, thus preventing the need to re-input them each time you need to contact us.

Why we use cookies

We use cookies for 2 purposes:

  1. To enable the delivery of functionality that improves the ease and speed of using the Website (see above).

  2. To enable us to track the relative popularity of disparate parts of our Website. This in turn enables us to concentrate our efforts on developing those parts of the Website that are generating the greatest consumer demand.

Third Party Cookies and data storage

We also use third party cookies on our Website for various purposes, examples detailed below:

  • Google Analytics This is a tool that we use to better understand how people are using our website. It is also used by Google to better understand the performance of its own websites. What information are they tracking? The Google Analytics cookie enables our website to recognise you if you visit again - as well as information about the pages you visit; when you visit; how long you visit our website; the IP address and what site you were looking at before arriving at our site (the referring url). See more information on Google Analytics Cookies

  • We also use Google to provide services such as Google Maps and You Tube YouTube uses cookies to collect information and to help maintain the integrity of video statistics, prevent fraud and to improve the site experience, among other things. YouTube uses cookies on both youtube.com and on videos embedded from youtube.com. See more information on Google's Privacy Policy

  • Dragon 2000. We use Dragon 2000 to manage bookings and customer information. Their privacy policy can be found here.

  • Airtable. We use this tool to gather booking information from customers that come through our website. This information is stored securely and is transferred to Dragon 2000 when a book has been made. The Airtable privacy policy can be seen here.

  • DVLA. We use an open sourced DVLA API connection to gather vehicle, Tax and MOT information when a booking has been made on our site. This API cource information can be obtained here.

  • Squarespace. Our site is hosted on Squarespace, no personal data is stored on this platform but cookies may be tracked. Their privacy policy can be seen here


Any information you have given us. This is information about you that you give us by filling in forms on www.northstreetmotors.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph, date of birth, employment details, and address history. Any of this information will not be sent to any one else apart from Close motor finance only if you are applying for finance. If a car has been purchased and includes a warranty your details will be sent to wms. When purchasing a car from North Street Motors (Stow) Ltd your details will be held on our data base for the legal time of 6 years. We will not contact you with marketing unless you have previously opted in. This will also apply for MOT, servicing and bodywork.

If you have any issues with the above please contact us on 01451 830422